Overview
Our refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you any refund. Please contact us should you have any concerns with the service we offer or should any problem arise. Within 72 hours we will allocate to a member of our management team who investigate and reply to you with in 5 business days.
We will offer up to a 50% discretionary refund on a complaint being upheld after investigation.
Refunds
We will send you an email to notify you of the approval or rejection of your refund following our investigation.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days, usually sooner.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted to your account.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@airparkmurcia.com
Need help?
Contact us at sales@airparkmurcia.com for questions related to refunds.